Meta has acknowledged a Quest account concern that cropped up this week which led to some customers being logged out of their headsets and others lacking their library of apps completely. A “majority” of affected accounts have been fastened, in keeping with Meta, however the firm says it’s nonetheless engaged on the rest.
In case your Quest has been performing bizarre this week, you’re not alone. Consumer studies of account points started cropping up earlier this week with issues reportedly starting from merely being logged out of the headset to accounts showing to be reset to ‘new’ and shedding entry to their sport libraries.
Meta first acknowledged the difficulty on Twitter on Wednesday and stated it was investigating the problems. As of Thursday night the corporate stated that the “overwhelming majority of impacted accounts have been restored,” however that it’s nonetheless engaged on fixing the problems for others.
It isn’t clear what number of customers have been impacted, however it was apparently sufficient to trigger Meta to place a big momentary banner on the high of its help website to preempt these coming to report the difficulty; the banner reads “we’re at the moment investigating studies of account points, together with log-outs and lacking app libraries.”
Although Meta says that almost all of accounts have been fastened, the crowd-sourced outage web site Downdetector exhibits concern studies for ‘Oculus’ which might be considerably larger than the baseline, suggesting the corporate nonetheless has some work to do at the start is straightened out.Knowledge courtesy Downdetector
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