Magic Leap Warns Of ‘Critical’ Battery Issue Days After Huge Layoffs

Magic Leap despatched house owners of its AR headsets a warning that they should replace their gadgets resulting from a difficulty associated to the battery.

Builders obtained the e-mail Tuesday April 28, lower than a full week after huge layoffs on April 22 left the group a fraction of its former dimension. The e-mail to builders warns of a “important” replace to the software program on the machine as a result of in “extraordinarily remoted incidents” the battery contained within the processing pack for the AR headset “could develop or swell…when plugged right into a charger repeatedly for an prolonged time period.” The processor pack, known as a “Lightpack”, is worn on the physique throughout use.

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There’s additionally a web site posted concerning the “Crucial OS Replace for Magic Leap One Creator Version and Magic Leap 1” which explains that the software program replace will “decrease the probability of swelling” by activating a “Battery Saver Mode” when it’s “related to a charger for prolonged intervals of time.” The corporate additionally suggests house owners of the headset “to look at the underside of your Lightpack to find out if the black silicone cowl exhibits any indicators of the battery within the Lightpack swelling (akin to if you happen to see the sting of the black silicone starting to raise away or any kind of deformation on the underside).”

The corporate says these affected can obtain a “alternative machine, freed from cost.” I requested Magic Leap representatives if there’s a fireplace danger related to the battery swelling subject and so they advised me there’s “no proof that there’s a fireplace danger.”

Magic Leap raised greater than $2 billion for its AR efforts through the years however reportedly solely offered 6,000 models of its first headset within the first six months.

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