How To Fix ‘Tracking Lost’ Error On Quest 2

Are you ceaselessly getting an error that claims ‘Monitoring Misplaced’ on Quest 2? Listed below are some issues that may assist.

The ‘Monitoring Misplaced’ error usually seems on Quest whenever you’ve turned the headset on or when it’s adjusting to a brand new atmosphere, proper earlier than guardian setup.

tracking lost error quest

Anecdotally, our workers and customers on-line have reported encountering the error fairly ceaselessly, however there’s no definitive clarification or resolution for why it’s occurring so usually.

It’s additionally value noting that (once more, anecdotally) the error is showing extra ceaselessly as time goes on (and new Quest updates roll out). It’s not clear if there’s a logical motive for the error or whether or not it’s simply an more and more widespread bug (or each).

So whereas there’s no fix-all resolution, we’ve put collectively this record of ideas and methods which have helped us overcome the unusual error, ordered from what to attempt first as much as the final resort.

Replace: After publishing this piece, we obtained a great deal of useful feedback from our readers suggesting options that labored for them. We’ve up to date the information and added these ideas in beneath. 

Restart Your Quest

Overwhelmingly, we’ve discovered that restarting your Quest (correctly powering off and rebooting, not simply placing the headset into standby mode) ought to, most often, resolve the monitoring misplaced error. If not, it is likely to be one thing else inflicting the issues, so learn on.

For what it’s value – even after messing with the ideas beneath, typically you would possibly must restart the headset once more for the next adjustments to take impact, so preserve that in thoughts and preserve rebooting the place obligatory.

Reset Your Guardian

Whenever you’re given the message about monitoring being misplaced, Quest will supply to show off 6DOF monitoring with the intention to preserve work together with the platform, although solely by tilting your fingers and head. Should you settle for, the Guardian might be turned off, however you’ll be able to rapidly head again to settings and switch it again on, in impact resetting it. As with different options this may typically work, however it’s not 100%.

Clear Your Guardian Historical past

Some our readers advised that a build-up of saved guardians might enhance or trigger the Monitoring Misplaced error, notably in the event you’ve created and saved a number of guardians of the identical house.

To clear you guardian historical past, head to the settings menu on Quest — beneath the guardian part, there’s an choice to clear your historical past. You should utilize the restricted 3DOF mode, described above, to entry this setting whilst you’re getting the error.

Clear The Cameras

Monitoring is linked to your Quest’s cameras, and many individuals usually overlook to scrub and handle the 4 exterior cameras on the headset. Smudges, scratches and anything obscuring the cameras could cause monitoring issues and probably trigger the monitoring misplaced error.

Use microfibre cloths to fastidiously and totally clear the 4 cameras on every nook of the headset. As soon as they’re all clear, see if the error persists.

Alter Your Lighting and Monitoring Settings

Should you’re experiencing this error whereas taking part in at evening or throughout the day whereas utilizing lamps or different lighting, it’s possible you’ll must make some changes. Be sure you’re taking part in in a well-lit space and verify that the monitoring frequency choice within the Quest settings is ready appropriately on your area.

By default, monitoring frequency is ready to auto, however in the event you’re having bother then you’ll be able to manually set it to 50Hz or 60Hz in accordance with what’s utilized in your area. To get previous the monitoring misplaced error and modify the settings, you’ll be able to proceed by to Quest Dwelling with out monitoring and use the essential 3DoF mode to go to Settings and make adjustments.

Verify for Reflective Surfaces and IR Alerts

The Quest Contact controllers makes use of infrared lights on the monitoring ring, which permit the headset to find out the controller’s orientation and place. Nevertheless, if there are some other units emitting infrared — similar to cameras, tv remotes and plenty of extra — in your play space, it is likely to be complicated and interrupting the Quest’s monitoring system.

Likewise, reflective surfaces and mirrors can mess with monitoring for a similar motive. Clear your play space of any units that use IR and canopy (or transfer) any mirrors and see if that helps.

Keep away from Standby Mode

That is utterly anecdotal, however we’ve discovered that the monitoring misplaced error happens most ceaselessly when waking the Quest up from standby mode, versus turning it on from a full shutdown.

In between VR classes, attempt turning the headset utterly off when not in use and see if that reduces the frequency of the error.

Be Affected person

Typically the Quest simply wants a little bit of time to get its bearings. Whereas it appears like a lifetime in a VR error menu, we’ve discovered that in the event you wait 30-60 seconds on the monitoring misplaced display screen, the Quest usually resolves the error itself and regains monitoring. It doesn’t all the time work, however typically it simply wants a little bit of time.

Manufacturing facility Reset

Should you’re recreation, you might attempt utterly wiping your Quest and reinstalling every little thing from scratch – however we solely suggest this in case you have all of your saves backed as much as the cloud (or manually utilizing SideQuest) and also you’re assured which you could get every little thing again to regular after you wipe the headset. Right here’s our information on how to try this.

Contact Help

If all else fails and the error is persistent over an extended interval, we suggest contacting Oculus Help to investigate about whether or not you may need a defective unit or if there’s anything you are able to do to resolve the error. You’ll be able to contact Oculus Help right here.

Have you ever encountered the monitoring misplaced error on Quest? How did you repair it? Tell us within the feedback beneath. 

This text was initially printed in December 2021 and was up to date in January 2022 with added data. 

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